What do Justice Samuel Alito, Merck Pharmaceuticals, and the United Nations have in common? They were all embarrassed by the revelation of hidden information they did not know was contained within documents they published. (In Merck’s case, of course, it was much worse than mere embarrassment, as metadata played a key …Read More
The ability to quickly establish and deepen rapport is one of the most important skills you can develop in your legal marketing toolbox. From making a strong favorable impression upon meeting a new prospective client or referral source to cultivating trust with key stakeholders on a complex project, your on-going …Read More
As law practice consultants we always look for new ideas to help attorneys build better businesses. Today we will look at the proven operations principles of lean manufacturing to eliminate over processing and rework in a law practice. Lean manufacturing is based on the core principles of relentless attention to …Read More
The vast majority of people, whether referral sources or prospective clients, do not know or understand what you really do as a lawyer. They may have a general idea, but what they’re carrying around in their heads is a mix of previous experience and media-fed misconceptions and stereotypes. It’s your …Read More
Fifth in a Five Part Series Here are the four key points from this email series plus six additional time-saving email practices. But first, here’s that mind-blowing stat one more time: You spend the equivalent of at least 40 10-hour days doing NOTHING but handling email. If you ponder …Read More
Fourth in a Five Part Series We’re returning in this SuccessTip to the subject of subject lines — specifically, the use of 3-letter acronyms at the end of the subject line that saves reading time and reduces email ping-pong. EOM = End of Message (when the entire content of …Read More
Third in a Five Part Series Who are your top email offenders? That is, who are the people in your professional life who send you the most problematic email messages? They’re easy to identify: Sort your inbox by Sender and see, first of all, who sends the most email …Read More
Second in a Five Part Series Lest you need any more convincing that getting a better handle on email is a profoundly important objective, consider this: If you send and receive a total of 50 emails on each of the 240 work days in a year, you’re processing 12,000 …Read More
First in a Five Part Series. If there ever was a business-related resolution for this year worth making and keeping, a top candidate would be to get control of your email. These next five SuccessTips will present highlights from a state of the art approach to email management called …Read More
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