You’ve heard it said that “Insanity is doing the same over and over but expecting different results.” Though the point is clear enough, I prefer a slightly less extreme diagnosis: “Doing the same thing over and over but expecting different results is denial in action.” Sure, on some level it’s …Read More
The most frequent reason clients dispute legal fees (or worse, file grievances) is that they’re unhappy with how they’ve been treated. The second is their feeling that they’re not receiving sufficient value for what they’re paying you. It’s rarely a technical error alone that triggers their complaint. Rather, it’s how …Read More
If you are using one, great. You already know the huge benefits, so no need to read further. If you’re not, please invest 10 minutes after reading this post to get and start using this essential tool. (See which program I recommend in the last paragraph.) Here are the main …Read More
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